Urban Cuckoo will not pass on your personal data to any other company and we will never ask for personal details via email.

As with all shopping websites, we collect personal information from you when you shop online with us. We use this information to make your shopping experience as easy and enjoyable as possible and we need it to process your order, inform you of any delays or problems and occasionally to send you special offers and promotions.

The information we collect is: your name, address, email address and telephone number. To help us give you the best service, we also keep records of your purchases with us. This lets us send you the most relevant offers and means we can deal quickly with any problems you may experience with your order. Also we keep records of any email or mail correspondence you send us. This helps us keep track of any problems or concerns you’ve had with our products or services.

We ask for these details so we can contact you if necessary and continually improve the service we offer. We will never pass on your details to any other companies.

Cookies are very small text files that are stored on your computer when you visit some websites.

We use cookies to help identify your computer, so that we can anonymously track how our website is being used and, more importantly, so that you can experience all its facets, such as sharing pages with social networks.

You can disable and delete any cookies already stored on your computer using your browser settings.  However if you do, you won’t be able to share pages with social networks and we won’t be able to use your anonymous, non-personal information (for instance, what type of browser you use and what country you are in) in our website usage statistics.